Front-line decision makers. Managers, Duty Officers and Supervisory customer facing personnel.

All customer facing subordinate staff who have regular cross departmental contact.

Both Flight and cabin crews. Inevitably the customer spends most of their airline experience with our flying crews.
An overview of the entire ground operations process would enhance the quality of information relayed to our customers.

Tour operators - Operations personnel and tour guides who have regular interaction with the aviation arena.

An abbreviated 2day familiarization program can be provided for non customer facing personnel such as
Ramp, Baggage Handling, Engineering, Catering and Cargo..

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